Explore how the problem-solving process is a logical flow from the current state to the future state, how the lean system works to support the culture change and how lean six sigma has been applied to transactional processes. Lean and Six Sigma are process improvement strategies that are commonly associated with the manufacturing industry, but often go overlooked in other professional environments. In reality, Lean and Six Sigma can make a significant impact on savings and culture change across various sectors of the workforce. Lean focuses on identifying and eliminating waste in processes to improve efficiency. Six Sigma emphasizes a data-driven approach to problem solving, especially in situations where variation or inconsistency is present.