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BEGIN:VEVENT
DTSTART:20250311T180000Z
DTEND:20250311T190000Z
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SUMMARY:2025 Crisis Communication Lessons for Business Presented by Communicator Accelerator
DESCRIPTION:The worst time to figure how to handle a crisis is during a crisis. \n\n\n\nTragedy has struck three times in these early months of 2025. Two aviation disasters (Washington\, DC and Philadelphia) and the fires in Los Angeles. Most businesses and people will encounter crises at some point. \n\n\n\nWhile they (thankfully) are not as horrific as these three events\, there are lessons to be learned that reinforce how business respond to crises. Crises can range from these sobering events to customer service failures. Any crisis can be recognized as an opportunity to demonstrate humanity and perspective striving for the best possible outcome. Even the simplest customer service failure can result in damaged reputations and unnecessary financial pain. \n\n\n\nIn this one-hour event\, we will review how these crises unfolded and responses by various parties. Including providing guidance for how you make decisions and act in these situations. This will be done using a crisis communication strategy that provides a framework during times of tragedy\, stress\, and dealing with an unknown and fluid situation.
X-ALT-DESC;FMTTYPE=text/html:<span style="color:rgb(79\, 84\, 97)\; font-family:avertastd-regular\,arial\,noto sans jp\,prompt\,sans-serif\; font-size:14px">The worst time to figure how to handle a crisis is during a crisis. </span><br />\n<br />\n<span style="color:rgb(79\, 84\, 97)\; font-family:avertastd-regular\,arial\,noto sans jp\,prompt\,sans-serif\; font-size:14px">Tragedy has struck three times in these early months of 2025. Two aviation disasters (Washington\, DC and Philadelphia) and the fires in Los Angeles. Most businesses and people will encounter crises at some point. </span><br />\n<br />\n<span style="color:rgb(79\, 84\, 97)\; font-family:avertastd-regular\,arial\,noto sans jp\,prompt\,sans-serif\; font-size:14px">While they (thankfully) are not as horrific as these three events\, there are lessons to be learned that reinforce how business respond to crises. Crises can range from these sobering events to customer service failures. Any crisis can be recognized as an opportunity to demonstrate humanity and perspective striving for the best possible outcome. Even the simplest customer service failure can result in damaged reputations and unnecessary financial pain. </span><br />\n<br />\n<span style="color:rgb(79\, 84\, 97)\; font-family:avertastd-regular\,arial\,noto sans jp\,prompt\,sans-serif\; font-size:14px">In this one-hour event\, we will review how these crises unfolded and responses by various parties. Including providing guidance for how you make decisions and act in these situations. This will be done using a crisis communication strategy that provides a framework during times of tragedy\, stress\, and dealing with an unknown and fluid situation. </span>
LOCATION:This is an online webinar hosted by Communicator Accelerator. Register at https://streamyard.com/watch/t4XvaE65VYP2
UID:e.21.32333
SEQUENCE:3
DTSTAMP:20260409T115133Z
URL:https://business.barringtonchamber.com/events/details/2025-crisis-communication-lessons-for-business-presented-by-communicator-accelerator-32333
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